COVID-19 – May 2020
If you have a fever, sore throat, cough or respiratory illness please call and speak to one of our receptionists before booking your appointment online.
If you have recently travelled and have developed symptoms please call the COVID Clinic Information Line 1800 020 080
To book appointments or if you are a new patient please phone reception on 9298 8555 from 8.15am
or book online through our website at any time of the day/night with HotDoc:
Waiting times in Doctors surgeries have long been a frustration of patients:
To help keep waiting times to a minimum please be mindful when booking your appointment to book an appropriate length of time for your appointment. As a guide:
|Standard consultations for one concern||15 minutes|
|Driving Medicals (book with nurse and then doctor)||15 minutes|
|Long consultations||30 minutes|
|Care Plans||30 minutes|
|Health Assessments||30 minutes|
|Well women checks (book with nurse and then doctor)||30 minutes|
|Men’s health checks (book with nurse and then doctor)||30 minutes|
|Annual Diabetic Reviews (book with nurse and then doctor)||30 minutes|
|4 year old checks (book with nurse and then doctor)||30 minutes|
|Excisions (book with nurse and doctor)||30 minutes|
|A list of concerns||30 minutes|
|Extended consultations||45 minutes|
|Aviation Medicals (book with nurse and then doctor)||45 minutes|
|Iron Infusions (book with nurse and then doctor)||45 minutes|
We can send an SMS appointment reminder. If you would like to receive an SMS, please update your contact details with reception.
We are a private billing practice. Accounts are rendered after each consultation and a discount is offered for payment at the time.
Pensioners and children under 12 are offered a discounted rate.
We offer Easyclaim so that you can claim your Medicare rebate straight away. For instant payment of your rebate you can use a cheque or savings card or if Medicare has your bank details we can send it online.
Procedures will be privately billed. Your doctor will advise you of an estimate of costs and out of pocket expenses at the time of your consultation. Procedures cannot be billed until the Histology Report is received from Pathology. This usually takes a couple of weeks.
Dressings and materials are billed privately and separate to your consultation.
If you miss an appointment and fail to advise us at least 2 hours beforehand you will be charged a Failure to Attend fee of $30.00 or a long appointment $50.00. This fee applies to everyone and cannot be claimed back at Medicare.
Questions related to fees can be dealt with by the receptionist. If you have difficulty paying your account, please feel free to discuss this matter with your doctor.